PRIVACY POLICY

Personal information is information that can be used to directly or indirectly identify you. Personal information also includes anonymous information linked to information that can be used to directly or indirectly identify you. Personal information does not contain information that has been irreversibly anonymized or aggregated, so whether it is used in combination with other information or other information, it no longer enables us to identify you.

We will only collect and use personal information necessary to comply with our legal obligations and assist us in managing our business and providing you with the required services.

We collect information from you when you register on the website, place an order, participate in a contest or sweepstakes, respond to surveys or communications such as emails, or participate in other website functions. When ordering or registering, we may ask you to provide your name, email address, mailing address, phone number, credit card information or other information. However, you can visit our website anonymously. We also collect information about the recipient of the gift so that we can complete the gift purchase. The information we collect about gift recipients is not used for marketing purposes. Like many websites, we use "cookies" to improve your experience and collect information about visitors and visits to our website. Please refer to "Do we use'cookies'?" in the following section for information about cookies and how we use them.


1.WHAT DO WE USE YOUR INFORMATION FOR?


We use the information you provide to us for the specific purpose for which you provided the information, as described at the time of collection, and within the scope permitted by law. The information we collect from you can be used in the following ways:

Personalize your experience

(Your information helps us better respond to your personal needs)

Improve our website and your shopping experience

(We will continue to work hard to improve our website products based on the information and feedback received)

Improve customer service

(Your information can help us more effectively respond to your customer service requirements and support needs)

Processing transactions, including execution of your payment and delivery of requested purchased products or services.

Manage competitions, special promotions, surveys, events or other website features.

Send recurring emails

The email address you provide for order processing, in addition to occasionally receiving company news, updates, related product or service information, etc., can also be used to send you important information and updates related to the order.

Send regular SMS messages

The phone number you provide during customer registration and/or order processing may sometimes be used to send you important marketing and promotional information related to products and services that may be of interest to you.


2.DO WE USE "Cookies"?


Yes. Cookies are small files that a website or its service provider transfers to your computer's hard drive via a web browser (if allowed), so that the website or service provider's system can recognize your browser and capture and remember certain information. For example, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity so that we can provide you with improved services. We also use cookies to help us aggregate aggregate data about website traffic and website interactions so that we can provide better website experience and tools in the future. We may contract with third-party service providers to help us better understand website visitors. These service providers must not use the information collected on our behalf to help us develop and improve our business. You can choose to have the computer warn you every time a cookie is sent, or you can choose to turn off all cookies. You can do this through your browser settings. Every browser is different, so please check the "Help" menu of your browser to learn the correct way to modify cookies. If you turn off cookies, you will not be able to use many features that make your website experience more efficient, and some of our services will not function properly.


3.WILL WE DISCLOSE THE INFORMATION WE COLLECT TO THE OUT SIDE WORLD?


Unless we notify otherwise, we will not sell, trade or otherwise transfer your personally identifiable information to external parties, except as described below. The term "external participants" does not include our business. It also does not include website hosting partners and other parties who assist us in operating the website, conducting business or providing services to you, as long as these parties agree to keep this information confidential. We may also release your information when we believe that the release is suitable to comply with the law, enforce our website policies or protect our or others' rights, property or safety. However, non-personally identifiable visitor information can be provided to other parties for marketing, advertising


4.THIRD PARTY LINK


In order to provide you with higher value, we may include third-party links on our website. These linked sites have independent privacy policies. Therefore, we are not responsible for the content and activities of these linked sites. Nevertheless, we are still committed to protecting the integrity of our website and welcome any feedback on these linked sites (including if a particular link does not work).


5.HOW CAN YOU DELETE OR MODIFY THE INFORMATION YOU PROVIDED TO US?


To modify your email subscription, you can adjust your subscription settings by clicking the "unsubscribe" link in any of our marketing emails. To delete all online account information from our database, please log in to the "My Account" section of our website and delete your shipping address, billing address and payment information. Please note that we may maintain information about individual sales transactions in order to provide services and keep records of that transaction.


6.ONLINE POLICY


This online privacy policy only applies to information collected through our website and does not apply to information collected offline.


If you are located in the European Economic Area (“EEA”), our processing of your personal information will be based on the following: To the extent that we obtain your consent for the processing of your personal information such processing will be justified pursuant to Article 6(1) lit. (a) of the General Data Protection Regulation (EU) 2016/679 (“GDPR”). If the processing of your personal information is necessary for the performance of a contract between you and us or for taking pre-contractual steps upon your request, such processing will be based on GDPR Article 6(1) lit. (b). Where the processing is necessary for us to comply with a legal obligation, we will process your personal information on basis of GDPR Article 6(1) lit. (c), and where the processing is necessary for the purposes of our legitimate interests, such processing will be made in accordance with GDPR Article 6(1) lit. (f).

Please note that where you have given your consent to the processing of your personal information you may withdraw your consent, for example by sending an e-mail to support@gearbest.com at any time which withdrawal will not affect the lawfulness of any processing previously made on basis of your consent.

Your rights

We take reasonable steps to ensure that your personal information is accurate, complete, and up to date. You have the right to access, correct, or delete the personal information that we collect. You are also entitled to restrict or object, at any time, to the further processing of your personal information. You have the right to receive your personal information in a structured and standard format and, where technically feasible, the right to have your personal information transmitted directly to a third party. You may lodge a complaint with the competent data protection authority regarding the processing of your personal information.


7.QUESTIONS AND FEEDBACK


We welcome your questions, comments and concerns regarding privacy. Please send us all feedback on privacy or any other issues.


8.YOUR CONSent


By using our website, you agree to our privacy policy.