FAQs

QUESTIONS ABOUT PADDLE BOARD


 HOW TO INFLATE/DEFLATE THE BOARD?

Inflating the board:
①First,connect one end of the round fitting of the hose to the outlet of the pump.
②Press the valve core and rotate clockwise to pop it out.
③Hold the hose connector (Note: Do not hold the middle of hose).
④Insert the air valve of paddle board and turn clockwise.
⑤Connection has been successfully completed for normal inflation.
⑥Just turn the hose counterclockwise after the paddleboard is fully inflated
Deflating the board:

Just use your fingers to press down the valve core clockwise.
Note that the supplied black wrench is used to tighten the air valve. 
Please do not use the black wrench to deflate the board.


For more information on how to inflate/deflate the board, you can refer to the actions in the video below.

Why are there bubbles on the deck pad of my board?

On occasion, upon the first couple of uses of the board, you may experience some unsightly bubbling in the deck pad.These bubbles don't keep getting bigger. This is a normal occurrence and you should not be alarmed.

Deck pads are adhered to the board in a climate controlled facility as the last step of our production process. Shortly after, the boards are moved to a facility of higher climate for a quality control inspection. During this inspection air bubbles underneath the pad that present themselves are taken care of by poking a hole with a fine needle to release the air. The 3M adhesive on the underside of the pad is still extremely tacky and the pad will re-adhere to the board. In some cases these air bubbles do not present themselves during the inspection process.
If air bubbles show up underneath the deck pad, you can remedy the issue by poking a small hole in the deck pad with a needle to release the trapped air.(Please operate in the deflated state of the board and use a fine needle to pierce the anti-slip pad diagonally, please be careful not to insert too deep to avoid piercing the PVC material inside the board.) Often times, the bubbles will disappear on their own after a couple of uses of the board.

Why did the side of the paddle burst?

  • Inflatable panels burst because the sun weakened both the material and the seams, and also because the heat of the sun increased the pressure within the panels beyond the limits of the design.
  • To avoid bursting:
  • Follow these simple steps to ensure a long life for your board:
  • Depressurize the board: If you must leave your board out of the water and in direct sunlight, reduce the pressure in the board to 7PSI or lower.
  • Always store your board in a cool dry place or shady area when not in use.

What's in a paddleboard repair kit and how to use the repair tool?

Our repair kit includes a black wrench and repair patch. (The repair kit does not contain glue).
The wrench included in the repair kit should ONLY be used for leaking valves. Should you hear air escaping around the edge of the valve please ONLY use to tighten by turning clockwise. It should never be used to deflate your board. Improper use of this tool will void the board warranty.

Why does the gap around the valve leak air?

This is due to air leakage at the gap around the air valve caused by the air valve loosening during the transportation of the board or after multiple uses. 
Please do not use glue to fix.
Please refer to the following steps:
1.Please take out the black wrench,and tighten the valve fitting by turning it clockwise. You'll have to have the iSUP board mostly deflated so you can grip the internal component of the valve with your hand to hold it still while the outer component gets turned with the gray plastic valve wrench.
Because the skin of the board is pretty thick, it's not so easy to get a good grip on the back side of this valve. It's difficult, but not impossible.
2.When the board is completely deflated, use a wrench to tighten the wrench, and hold the air valve at the bottom of the paddle board with the other hand to fix it.(Please repeat the operation 5-8 times)
3.Then please inflate the paddle and tighten the air valve again.(Please repeat the operation 5-8 times)

BOARD CARE AND STORAGE


 HOW DO I STORE MY FUNWATER BOARD?

Proper SUP storage is crucial for increasing your board’s longevity. Here’s some top tips

  • Make sure your board is fully dry before deflating, folding, and storing away. Storing your board when wet or damp can cause permanent damage over time. Not to mention the mould that could develop if you go a long period of time not using your board!
  • Always store your SUP in appropriate temperatures. Whilst our boards are designed to be super durable, extreme hot or cold conditions won’t be ideal in the long-run. We recommend storing your board anywhere between 5 – 40°C (40 – 105°F).
  • Always remove your centre fin. If you deflate your board and try rolling it up with fins still in, this could cause permanent damage.

HOW DO I TAKE CARE OF MY SUP?

Taking care of your SUP is pretty easy, with little regular maintenance required. But to keep your board in tip-top shape for as long as possible, here’s some simple things to be aware of:

  • Don’t expose your board to sunlight for too long, as this can cause permanent damage. Store indoors, in the shade, or in a reflective bag when not in use.
  • After paddling in the ocean, rinse your board and all accessories with fresh water. Failing to rinse-off salt and other debris can weaken seams and damage your board’s material over time.
  • Regularly check for cracks, scrapes, or any other issues. The faster you identify a problem, the quicker it can be fixed to avoid too much long-term damage.

HOW SHOULD I CLEAN MY BOARD?

Soapy water should do the trick! We also like to use mineral spirits for those tougher stains.

CAN I KEEP MY SUP PERMANENTLY INFLATED?

  • Many people assume SUPs have to be stored deflated, but that’s simply not the case. In fact, if you regularly use your board, we recommend keeping it inflated for ease and to save time!
  • Just be sure to avoid stacking heavy objects on top of it, as this could cause damage.

HOW DO I TRAVEL WITH MY ISUP?

  • Our iSUPs have been specifically designed with ease of travel in mind. Whether walking, driving, or hopping on a plane, travelling with your iSUP shouldn’t be a struggle with our included travel backpack.
  • For more information on how to best travel with your SUP, check out our blog for some top tips.

SUP SAFETY&OTHERS


WHAT SHOULD I WEAR WHEN STAND UP PADDLEBOARDING?

  • If you’re a newcomer, we strongly recommend wearing a floatation device at all times. It’s also best to wear waterproof clothing or even a wetsuit, ensuring you’re always prepared should you get wet!
  • For more experienced paddlers, simply staying comfortable is key. Being sure to protect yourself from the sun is crucial, especially when paddling close to the coast. A cool breeze can easily mask how hot temperatures are truly getting, and you’ll be more exposed to sunburn as sunlight reflects back up off the water.
  • Wearing clothes with wicking properties is ideal too, as you’ll be kept feeling cool and dry.

HOW DO I AVOID FALLING?

  • In short, you can’t! Falling is a totally normal aspect of paddleboarding (especially when learning), and is nothing to be scared of.
  • If you do feel you’re going to fall, knowing how to fall correctly is crucial to avoid damage. Aim to fall directly into the water, as falling onto your board can cause injury. And be sure to keep hold of your paddle.

CAN I SUP EVEN IF I CAN’T SWIM?

  • Whilst we firmly believe anyone can SUP, this unfortunately doesn’t apply to those who can’t swim.
  • As falling is a completely normal aspect of paddleboarding, you’ll be putting yourself and those around you in danger if you’re unable to swim. Regardless of whether you’re paddling in shallow waters, you MUST know how to swim before attempting to paddleboard.

CAN I SAFELY BRING MY DOG ONBOARD A SUP?

  • Absolutely! You can definitely paddle with your pups, provided they’re confident in the water and you’ve got the right board.
  • We recommend the 10’8 Cruise when paddling with smaller dogs, or the larger 12’ and 15’ models if you need a little more space.

CAN TWO PEOPLE SAFELY SUP TOGETHER ON THE SAME BOARD?

Provided you’re using a board that’s large enough, absolutely!

OTHER THAN A SUP AND PADDLE, WHAT ELSE DO I NEED?

  • Regardless of whether you’re in a rough ocean or calm lake, a leash is essential. Not only will this keep your SUP safely attached to you should you fall off, but also prevents your board being swept away beyond reach. All our SUPs come complete with a secure coiled leash.
  • SPF is equally important to avoid sunburn. And, if paddling in unfamiliar areas, we recommend water shoes for protection.

QUESTIONS ABOUT PUMP


CAN I USE ANY OF FUNWATER'S PUMPS TO INFLATE MY BOARD?

Yes, all our pumps are designed to fit all of our inflatable boards.

HOW MUCH AIR SHOULD I PUMP INTO MY INFLATABLE BOARD?

The recommended pressure for our board is 12—15 PSI. Depending on the size of your board it can take anywhere from 4—6 minutes.

HOW MUCH PRESSURE (PSI) SHOULD BE PUMPED FOR INFLATABLE BOARDS AT DIFFERENT WEATHER OR TEMPERATURES?

The recommended pressure for our inflatable boards is between 12 and 15 PSI.

WHEN DETACHING THE PUMP FROM THE INFLATABLE BOARD, THE AIR STARTS TO RELEASE FROM THE VALVE. HOW DO I STOP THIS FROM HAPPENING?

There is a little spring pin inside that locks itself in two positions:

Deflating position (air coming out freely) and inflating position (100% Airtight). To switch from deflating to inflating, simply push the pin and the pin will lock itself in a up position and the air will not be able to come out unless you push the pin down again.

MY PRESSURE GAUGE IS NOT WORKING – WHAT DO I DO?

Generally, the pressure gauge will start to register a pressure reading after the board reaches 7 PSI’s which is about 100-120 pumps. Make sure the pressure gauge isn’t loose and that the dial on your pump is not stuck in between settings.
You can refer to the operation in the video to check if the barometer is working properly.

QUESTIONS ABOUT PADDLE


How to assemble the paddlee?

1. The Spring ball and Lock Mechanism that allows quick and easy assembly.

2. Adjust the paddle to your desired length.

HOW TO ADJUST THE LENGTH OF THE PADDLE?/HOW DO I FIX A PADDLE THAT CAN'T BE FIXED?


 DOES THE PADDLE FLOAT?

Yes! The paddle floats for a good amount of time for you to find it when you lose it but will eventually fill up with water and sink after a few minutes. The foam piece inside the paddle makes it float, and therefore it only floats when the whole paddle is connected.

QUESTIONS ABOUT FINS


 WHY ARE FINS DIFFICULT TO INSERT?

Your fin may be difficult to install the first few times, but don’t worry, this is a good thing. In order to prevent the fins from falling off during use, we have thickened them.The tighter the fin is in the fin box, the better the board will ride. Your fin box will “open” up over time to allow the fin to slide in and out easier.If the fin is too tight,please use a hot hair dryer to blow the fin base on the board for 5-8 minutes after the board fully inflated. Then try inserting the fin and it will improve.

 Will the bent bottom of the fins affect the use?

Generally, it will not affect the use of the paddle board.

Due to the special material of the fin, the bottom of the fin may be slightly bent. The degree of bending is less than 3mm generally will not affect the use. If there is a problem with inserting the fins, I suggest you use a hot water fan to blow the fin base for about 6-8 minutes. Then try to insert the fins repeatedly while the board is inflated.

WARRANTY & REPAIRS


 DO FUNWATER BOARDS COME WITH A WARRANTY?

Yes,our FUNWATER provides a limited 1 year FABRIC/1 years THE SEAMS/1 year ACCESSORIES warranty.Damage due to misuse or negligence is not covered. Warranty period starts from the date of purchase.You can read more about our warranty here:https://www.funwaterboard.com/pages/warranty

WILL ROCKS OR SUNKEN OBJECTS DAMAGE MY INFLATABLE IROCKER BOARD?

Suggest: All our boards are made with Strength PVC and are built to withstand minor impacts to rocks, wood pilings or sunken objects. Caution is recommended when you encounter harsh terrain. Punctures caused by extreme conditions are not covered under warranty.

My SUP has a leak. What do I do?

  • First of all, don’t panic! Experiencing a leak can be pretty common with inflatable SUPs, and most are simple to fix.
  • The first step is to locate the leak. The bubble test is the easiest method of doing this. Simply spray your board with soapy water, and look out for where the most air bubbles appear – this will be the source of your leak.
  • Once located, you can use a patch from your repair kit to repair the leak. Secure the patch in place using toluene glue, and you’re able to safely take your board out on the water again.
  • If you have any questions regarding leaks, or if there’s anything you’re unsure about, we’re always here to help. Get in touch with our technical support team by emailing support:info@funwaterboard.com

 DO YOU HAVE ANY SUGGESTIONS FOR PATCHING A BOARD?

  • First, cut out a smaller piece of the patch just big enough to cover the hole. We usually use a bottle cap or something like that ends up making a good size patch. 
  • Next, Clean the patch and board (area that will get glue) with an alcohol wipe. Allow to dry. 
  • Then, apply glue to each side (patch and board) and let the glue sit for a minute to get tacky. 
  • Last, Place patch on board over hole and clamp it down (bar clamps or hand clamps work best) for about 12 hrs. You can also use a heavy weight (> 20lbs) if you do not have clamps. That should do it.
  • If your patch is too big, you will have to do little sections at a time (whatever you can compress with weight/clamps), that is why you don't want to use the full patch that comes in the repair kit. As always, if you need further assistance, please let us know

WHAT GLUE DO YOU RECOMMEND FOR ADHERING PATCHES?

  • If it is used to repair the PVC material of the paddle board, we will search for "PVC glue for repairing the paddle board" on the Internet.
  • If it is used to paste and repair the anti-skid pad, we will use "AB glue" for you